Website Policy & Security

Website Privacy & Security

NetGain Motors, Inc. values its customers and all technically feasible steps are taken to protect their privacy. We do not sell or rent personal information. This statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within NetGain Motors, Inc. to read the privacy statements of those sites as their privacy practices may differ from ours.

Information that is Being Collected

When you visit our website and access information, you remain, in general,  anonymous. Personal information from visitors to our website is collected on a voluntary basis only. This collected personal information is used to respond to online queries, supply requested information on NetGain Motors, Inc. products and services, enable online sales, ship ordered products, establish approved links, application to become an Authorized Motor Dealer, and for internal market analysis. Additionally, our Web analytics servers may track various technical details about your visit, such as your computer's IP address and which pages you visited. That information does not typically contain any personally identifiable information about you.

NetGain Motors, Inc. collects certain information from and about its users in three ways – directly from the user, from our server or analytics logs, and possibly with cookies.

When you request information for one of our products or services, enter an Online Purchase Order, or request to become a new Authorized Motor Dealer we may ask you for your name, e-mail address, and some other personal information. The more accurate information you volunteer, the better we are able to customize your website experience.

When you visit a website, you disclose certain information about yourself, such as your Internet Protocol (IP) address, the time of your visit, and the referring location (e.g., the site or page that offered a link to our page). NetGain Motors, Inc., like many other sites, records this basic information about visits to its site. This information helps us identify which areas of our site are of interest to our visitors. We review the IP addresses of our visitors for the purposes of system administration, to improve the content of our pages, and to verify web traffic to our site.

A "cookie" is a block of text placed in a file on your hard drive by a website you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information via online registration. NetGain Motors, Inc. uses cookies to observe our site visitor's navigation throughout the site. Cookies allow us to provide you with a more personalized, convenient experience. For example, we may use cookies to help remind us of who you are and to deliver content and services based on your account information.

Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you receive a cookie, or to refuse to accept cookies. You should understand that certain areas of many sites may not function properly if you set your browser to not accept cookies or if you reject a cookie. Many anti-spyware/adware programs flag and/or delete persistent cookies like ours just to be on the safe side, but our cookies will never adversely affect the performance of your computer or your browser.

Information that May Be Shared

We may occasionally need to share information with third parties in order to operate this website and in order to provide you with the products and services you have requested. We may transmit your personal information to service providers who assist us in shipping products and processing payment information. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own privacy statements which may give you additional protections. You are encouraged to read those statements when presented.

How We Protect Your Information

The privacy and protection of your personal information is vitally important to us. NetGain Motors, Inc. does not make personal information available to any third parties without your permission. Companies under the direct control of NetGain Motors, Inc. may share information with one another, but all such companies are equally committed to protecting your privacy. NetGain Motors, Inc. may disclose personal information when we believe in good faith that the law requires it or to protect the rights or property of NetGain Motors, Inc.

If you are still unsure of giving your credit card over the Internet, please feel free to Email, phone, fax, or U.S. mail your order to us. For telephone ordering or assistance, please call 630‐243‐9100. Our fax number for orders is 630‐685‐4054. Or send your order to:

NetGain Motors, Inc.
Attn: Sales
800 South State Street
Suite 4, 2nd Floor
Lockport, IL 60441
sales@go-ev.com

Information Disclosed if Required by Law

We may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction if required by law. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request.

Collection, Distribution and Accuracy of Information

If you do not want to receive email from us in the future, please let us know by calling, sending an email, or by writing to us at the above postal address and telling us that you do not want to receive email from our company.

If you provide us with your email address, you may receive messages about your order status, issues regarding the operations of this website, and messages from NetGain Motors, Inc. We do not share email addresses with any outside organizations for marketing purposes.

You Can Help Protect Your Information

We recommend that you do not divulge your user name and password to anyone. NetGain Motors, Inc. will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. In addition, if applicable, you should remember to sign out of your NetGain Motors, Inc. account at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else, or are using a computer in a public place like a library or Internet cafe.

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our website. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.

Links To Other Sites

This website may contain links to other third party sites. We take steps to link only to sites that share our high standards and respect for privacy. However, we are not responsible for the privacy standards and practices of third parties. NetGain Motors, Inc. strives to keep online visitor information secure against unauthorized access and use.

Quality Customer Experience

NetGain Motors, Inc. is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your experience. You can tell us what you think by contacting us at 630‐243‐9100, Monday ‐ Friday, 9:00 a.m. to 5:00 p.m. CST

Copyright© 2007 ‐ 2021 by NetGain Motors, Inc.